Privacy & Data

Your Privacy Matters to Us at 111 Games

We believe you have every right to know what data we collect, why we collect it and exactly how it is used. This Privacy Policy explains everything in plain language — no legal jargon, no hidden clauses.

Last Updated: January 2026  |  Applies to all 111 Games services and accounts

How We Protect Your Information

These six principles shape every decision we make about your personal data at 111 Games.

End-to-End Encryption

All data transmitted between your device and 111 Games servers is encrypted using industry-standard TLS protocols. Your login details, payment information and personal data are never sent in plain text.

You Control Your Data

You can request access to your personal data, ask for corrections or request deletion at any time by contacting our support team. We process these requests promptly and without unnecessary delays.

No Data Selling

We do not sell, rent or trade your personal information to third-party advertisers or data brokers. Your data is used only for the purposes described in this policy — nothing more.

Secure PKR Transactions

Payment data — including your JazzCash, Easypaisa and bank account details — is handled with the highest level of security. We retain only what is necessary for processing and fraud prevention.

Minimal Data Collection

We only collect the information genuinely needed to operate your account, verify your identity, process payments and keep the platform secure. We do not collect data for the sake of it.

Transparent Communication

If there is ever a data breach or security incident that could affect your account, we will notify you as quickly as possible. You will always be among the first to know — not the last.

1 Who We Are

111 Games is an online entertainment platform operating at 111games.win, offering Casino games, Sports Betting, Slots, Bingo and related promotional services to players in Pakistan. All transactions on our platform are conducted in Pakistani Rupees (PKR).

This Privacy Policy applies to all users of the 111 Games website and associated services. When we refer to "we", "us" or "our", we mean 111 Games and the team responsible for operating this platform. When we say "you" or "your", we mean you — the individual visiting or using our site.

By creating an account or using any part of the 111 Games platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, you should not register or continue using our services.

2 Data We Collect

We collect different types of information depending on how you interact with the 111 Games platform. Here is a straightforward breakdown:

Category Examples When Collected
Identity Data Full name, date of birth, CNIC number During registration or verification
Contact Data Mobile phone number, email address During registration
Financial Data JazzCash number, Easypaisa account, bank account details, transaction history When making deposits or withdrawals
Technical Data IP address, device type, browser, operating system Automatically on site visit
Usage Data Games played, bets placed, session duration, pages visited During platform use
Communication Data Support chat messages, emails sent to us When you contact support
Verification Documents Copies of CNIC, proof of address, payment method verification When identity verification is requested

We do not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, health information or biometric data unless specifically required for identity verification purposes and only with your explicit cooperation.

3 Why We Collect It

We collect personal data only for specific, legitimate purposes. The main reasons we need your information are:

  • Account creation and management: To set up and maintain your 111 Games player account, including processing your login and keeping your profile accurate.
  • Identity verification: To confirm you meet our eligibility requirements — particularly the 18+ age requirement — and to comply with anti-fraud and anti-money laundering obligations.
  • Processing transactions: To handle deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, Bank Transfer, cards and other supported mobile wallets accurately and securely.
  • Platform security: To detect and prevent fraudulent activity, bonus abuse, account takeovers and other forms of misuse that could harm you or other players on the platform.
  • Customer support: To respond to your queries, resolve disputes and provide assistance when you contact our support team.
  • Responsible Gaming: To monitor account activity and, where necessary, reach out if our systems detect patterns that may indicate problematic gaming behaviour, in line with our Responsible Gaming commitments.
  • Promotions and bonuses: To verify eligibility for bonuses, track wagering progress and ensure promotional offers are used fairly by genuine players.
  • Legal obligations: To maintain records as required for financial, compliance and reporting purposes.

Simple principle: If we do not have a clear, legitimate reason to hold a piece of your data, we do not collect it. Every data point we store serves a specific purpose described in this policy.

4 How We Use Your Data

Beyond the basic reasons for collection, here is how your data is actively used day-to-day on the 111 Games platform:

  • Displaying your account balance, transaction history, game history and bonus status within your account dashboard.
  • Sending you account-related notifications — such as deposit confirmations, withdrawal updates and important policy changes — via SMS or the contact details registered on your account.
  • Personalising your experience where possible, such as surfacing relevant game categories (Cricket betting during PSL season, for example) based on your usage patterns.
  • Running internal analytics to understand how players use the platform so we can improve game selection, payment processing speed and overall platform performance.
  • Complying with any legal request, court order or regulatory requirement that may apply to our operations.
  • Investigating disputes, complaints or suspected violations of our Terms and Conditions where your account activity is relevant to the investigation.

Your data is never used to build advertising profiles for sale to third parties. Any analytics we perform are for internal platform improvement only.

5 Who We Share Your Data With

We share your personal data only when there is a genuine need to do so. The categories of third parties who may receive your data are:

  • Payment processors: JazzCash, Easypaisa, Raast and partnered banking institutions receive the financial data necessary to process your deposits and withdrawals. They operate under their own privacy and security standards.
  • Game studios and content providers: Third-party game providers whose Casino, Slots or Live Casino titles appear on our platform may receive session data (such as bet amounts and outcomes) to ensure game integrity and accurate payout calculations. They do not receive your identity or contact details.
  • Identity verification services: Where we use third-party services to assist with CNIC or document verification, the relevant data is shared securely for that specific purpose only.
  • Legal and regulatory authorities: We will share data with law enforcement, financial intelligence units or other authorities when required to do so by applicable law or a valid legal order. We do not make such disclosures voluntarily beyond what is legally required.
  • IT and platform infrastructure providers: Hosting, security and platform maintenance partners may have access to system data as part of their service, but are contractually prohibited from using it for any purpose other than providing their service to us.

We do not share your personal data with social media platforms, advertising networks or data analytics companies for marketing purposes. If this ever changes, we will update this policy and notify you in advance.

Data sharing safeguard: Every third party that receives your data from 111 Games is required to handle it securely and use it only for the purpose for which it was shared. We do not permit onward sharing without our authorisation.

6 Cookies and Tracking

Like most websites, 111 Games uses cookies — small text files stored on your device — to make the platform work properly and improve your experience. Here is what we use and why:

  • Essential cookies: These are required for the site to function. They keep you logged in during a session, maintain your game state and ensure secure navigation between pages. You cannot opt out of essential cookies without affecting core functionality.
  • Performance cookies: These help us understand how players use the site — which pages load slowly, where users drop off and which features get the most engagement. This data is aggregated and not linked to individual accounts.
  • Preference cookies: These remember settings you have chosen, such as language preferences, so you do not have to set them again on your next visit.
  • Security cookies: Used to detect and prevent fraudulent activity, including identifying suspicious login patterns or unusual geographic access.

We do not use third-party advertising cookies or tracking pixels that report your behaviour back to ad networks. You can manage cookie settings through your browser preferences at any time, though disabling essential cookies may affect your ability to use the platform.

7 Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes outlined in this policy. In practical terms, this means:

  • Active accounts: Your data is retained for the full duration of your account being active on the 111 Games platform.
  • Closed accounts: Following account closure — whether at your request or due to a terms violation — we retain essential records (transaction history, identity verification data) for a minimum period required for legal and anti-fraud compliance purposes. After this period, data is securely deleted or anonymised.
  • Support communications: Records of support interactions are retained for a reasonable period to assist with any follow-up queries or disputes.
  • Financial records: Transaction and payment records are retained for the period required by applicable financial record-keeping standards.

Once data is no longer needed and any mandatory retention period has expired, it is securely deleted from our systems and those of any sub-processors who held it.

8 Security Measures

Protecting your data is not an afterthought at 111 Games — it is built into how we operate. The security measures we have in place include:

  • TLS encryption on all data transmitted between your device and our servers, so your credentials and payment data are never exposed in transit.
  • Encrypted storage for sensitive data fields such as passwords (which are hashed and never stored in readable form) and financial account details.
  • Access controls that restrict which members of our team can access personal data, on a strictly need-to-know basis.
  • Regular security reviews of our platform infrastructure to identify and address potential vulnerabilities before they can be exploited.
  • Fraud detection systems that run continuously in the background, monitoring for unusual account activity, payment anomalies and login irregularities.

While no online platform can guarantee absolute security, we take every reasonable technical and organisational step to protect your information. If you suspect your 111 Games account has been compromised, please contact our support team immediately and change your password.

Your role in security: Please use a strong, unique password for your 111 Games account. Do not share your login credentials with anyone, and do not use the same password you use for your JazzCash, Easypaisa or online banking.

9 Your Rights

As a 111 Games player, you have specific rights over your personal data. You can exercise any of these rights by contacting our support team:

Right of Access

Request a copy of the personal data we hold about you at any time. We will provide this in a clear, readable format within a reasonable timeframe.

Right to Rectification

If any personal data we hold about you is inaccurate or out of date, you can ask us to correct it. We will update records promptly upon verification.

Right to Erasure

In certain circumstances, you can request that we delete your personal data. Note that some data must be retained for legal compliance even after account closure.

Right to Restrict Processing

You can ask us to pause processing your data in specific situations — for example, while a dispute about accuracy is being resolved.

Right to Data Portability

Where technically feasible, you can request your personal data in a machine-readable format so you can transfer it to another service provider.

Right to Object

You can object to us processing your data for direct marketing purposes at any time. We will honour this request immediately upon receipt.

10 Children's Privacy

111 Games is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. Our registration process includes an age declaration, and we reserve the right to request age verification documents at any point during a player's membership.

If we become aware that personal data has been collected from a player who is under 18, we will immediately close the account, forfeit any associated balance and delete the relevant data from our systems as quickly as possible.

If you are a parent or guardian and believe a minor has registered on 111 Games, please contact our support team immediately. We take underage access seriously and will investigate and act on all such reports without delay.

11 Marketing Communications

From time to time, 111 Games may send you communications about promotions, new games, bonuses or platform updates. We will only do this if you have not opted out of marketing messages.

  • Marketing messages are sent via SMS or through in-platform notifications to the contact details registered on your account.
  • You can opt out of marketing communications at any time by contacting our support team or updating your communication preferences in your account settings.
  • Opting out of marketing does not affect transactional messages — you will still receive account confirmations, deposit receipts and withdrawal updates regardless of your marketing preferences.
  • We do not share your contact details with third-party marketing companies for them to send you unsolicited promotional messages on their own behalf.

Stay in control: You decide whether you hear from us about promotions. Visit the Promotions page anytime to see current offers without needing to receive marketing messages.

12 Policy Updates

111 Games may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer or applicable legal requirements. When we make material changes — those that significantly affect how we collect or use your data — we will notify registered players through their account or via the contact details on file.

The "Last Updated" date at the top of this page always reflects when the most recent revision was made. We encourage you to review this policy periodically so you remain informed about how your data is being handled.

Continued use of the 111 Games platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you disagree with any changes, you should stop using the platform and contact our support team to arrange account closure.

For any privacy-related questions, concerns or requests to exercise your rights, please reach out to our support team — available 24 hours a day, 7 days a week. You can also visit our FAQ page for answers to common questions about data and privacy on 111 Games.

Privacy FAQs

Common questions from players about how 111 Games handles their personal data and account information.

No. 111 Games does not sell, rent or trade your personal data to any third party for marketing, advertising or commercial purposes. Your data is used only to operate your account, process payments and keep the platform secure — as described in this Privacy Policy. We take this commitment seriously and it will not change without clear advance notice to all registered players.

Yes. All payment account details — including your JazzCash number, Easypaisa account and any bank account information — are stored with encryption. This information is only used to process your deposits and withdrawals and is never shared with any party other than the payment processor involved in completing your transaction.

You can submit a data access request by contacting our support team through your registered account. Please include your account username or registered phone number so we can locate your records quickly. We aim to respond to all data access requests within a reasonable timeframe. There is no fee for standard access requests.

When you close your 111 Games account, we retain certain records — primarily transaction history and identity verification data — for a minimum period required by financial compliance and anti-fraud obligations. Once this mandatory retention period has passed, your data is securely deleted or anonymised. We do not keep your data indefinitely after account closure.

Yes, absolutely. You can opt out of marketing and promotional communications at any time by contacting our support team or updating your preferences in your account settings. Opting out will not affect essential account notifications such as deposit confirmations and withdrawal updates — those will continue regardless of your marketing preferences.

Play with Confidence at 111 Games

Your privacy is protected, your data is secure and your transactions in PKR are encrypted. Create your free account today and enjoy Casino, Sports Betting, Slots and Bingo on a platform that genuinely looks after its players.

Data encrypted end-to-end
No data sold to third parties
PKR payments handled securely
You control your own data
24/7 support for privacy queries