Terms and Conditions – 111 Games Platform Rules

1 Acceptance of Terms

By accessing the 111 Games website, creating an account or using any of our services — including Casino games, Sports Betting, Slots, Bingo and Promotions — you confirm that you have read, understood and agreed to these Terms and Conditions in their entirety. These terms form a legally binding agreement between you and 111 Games.

If you do not agree with any part of these terms, you must not use the 111 Games platform. Using the platform after any updates to these terms constitutes your acceptance of the revised version. We recommend bookmarking this page and reviewing it periodically so you are always aware of the current terms.

2 Eligibility and Registration

To register and play on 111 Games, you must meet all of the following requirements:

• You must be at least 18 years of age. 111 Games is strictly an adult platform and does not permit access to minors under any circumstances.
• You must provide accurate, truthful and up-to-date information during the registration process. This includes your full name, date of birth, valid phone number and payment details.
• You must not already hold an active or previously suspended account on the 111 Games platform. Each individual is permitted one account only.
• You must not be acting on behalf of another person. Accounts must be used solely by the registered account holder.
• You must not be an employee, contractor or immediate family member of an employee or contractor working directly with 111 Games.

111 Games reserves the right to request identity verification documents at any stage of your membership. This may include a copy of a valid national identity card (CNIC), proof of address or proof of payment method. Failure to provide requested verification within a reasonable timeframe may result in account suspension and withholding of pending withdrawals pending review.

By registering, you confirm that all information provided is accurate and that you meet all eligibility requirements. Providing false information during registration is a serious violation and will result in immediate account closure.

3 Account Responsibility

You are solely responsible for the security and activity of your 111 Games account. This includes:

• Keeping your login credentials — username, password and any linked phone number — confidential and secure at all times.
• Not sharing your account credentials with any other person, including family members and friends.
• Notifying 111 Games support immediately if you believe your account has been accessed by an unauthorised party.
• Ensuring that your contact details, particularly your phone number and payment method information, remain current and accurate in your account settings.

Any activity that takes place on your account — including all bets placed and deposits made — is your responsibility. 111 Games will not be held liable for losses resulting from unauthorised access to your account where reasonable security steps were not taken by the account holder.

4 Deposits and Withdrawals

All financial transactions on 111 Games are processed in Pakistani Rupees (PKR). The following rules apply to deposits and withdrawals:

Deposits:

• Deposits can be made via JazzCash, Easypaisa, Raast, Bank Transfer, Visa/Mastercard and supported mobile wallets.
• Minimum deposit amounts apply and are displayed on the Deposit page at the time of transaction.
• Deposits are credited to your account balance in PKR. Most deposits via JazzCash and Easypaisa are processed instantly.
• You may only deposit using a payment method registered in your own name. Third-party deposits are not accepted.
• 111 Games does not charge fees on standard deposits, however your payment provider may apply their own charges.

Withdrawals:

• Withdrawals are processed back to the same method used for your most recent deposit, as a general rule. This is a standard anti-fraud measure.
• Minimum and maximum withdrawal limits apply and are shown on the Withdrawal page.
• Withdrawal requests are typically processed within a few hours for JazzCash and Easypaisa. Bank Transfer withdrawals may take 1–3 business days.
• You must complete any active bonus wagering requirements before a withdrawal can be processed. Attempting to withdraw while an active bonus is in progress may result in the bonus being forfeited.
• 111 Games reserves the right to request verification documents before processing any withdrawal. This is a security measure to protect our players.

5 Bonuses and Promotions

111 Games offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general terms, in addition to any specific conditions stated on the individual promotion:

• Bonuses are credited to your account in PKR and are subject to wagering requirements before they can be withdrawn as cash. The wagering requirement multiplier for each bonus is stated clearly on the Promotions page.
• Only one welcome bonus is available per player, per household, per device and per payment method. Attempting to claim the welcome bonus multiple times via duplicate accounts is a violation of these terms.
• Bonuses must be used within the validity period stated on the specific offer. Expired bonuses are automatically removed from your account balance.
• 111 Games reserves the right to withdraw, modify or cancel any promotional offer at any time without prior notice, where there is evidence of misuse or exploitation.
• Free spins, cashback offers and reload bonuses are each governed by their own specific terms, which are displayed alongside the relevant promotion on the Promotions page.
• Bonus funds and real money funds are tracked separately. Real money is used first when you play, unless the specific promotion states otherwise.
• Winnings generated from bonus play that exceed the maximum bonus win cap stated in specific promotion terms may be reduced to the cap amount at the time of withdrawal processing.

If you have questions about a specific bonus or your current wagering progress, our support team is available around the clock to assist you. You can also review all current offers by visiting the Promotions page.

6 Betting and Gaming Rules

The following rules apply across all gaming and betting activity on the 111 Games platform:

• All bets, once confirmed, are final. Bets cannot be cancelled or amended after they have been submitted, except where a specific cash-out or edit feature is available for a particular market.
• For Sports Betting — including Cricket, PSL, T20, Football and Esports markets — the rules of each specific market are displayed within the bet slip and betting interface. Results are determined based on official match data from recognised sources.
• In the event of a technical fault, system error or data feed failure during a live game or bet, 111 Games reserves the right to void the affected bet and return the stake to the player's account. This decision is final.
• Minimum and maximum stake limits apply to all games and betting markets. These are displayed at the point of placing a bet or entering a game.
• Casino games — including Live Blackjack, Roulette, Baccarat and Slots — are provided by third-party game studios. The rules of each individual game are governed by the rules displayed within that game. 111 Games is not responsible for errors originating from a third-party game engine, however all such issues are escalated to the relevant provider.
• Bingo games operate under their own draw schedules and prize structures, which are displayed within the Bingo section prior to ticket purchase.

All games on the 111 Games platform use certified random number generation (RNG) technology for digital games, ensuring fair and unpredictable outcomes. Live Casino games use real physical equipment operated by professional dealers in certified studios.

7 Prohibited Activities

The following activities are strictly prohibited on the 111 Games platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances and, where applicable, reporting to relevant authorities:

• Bonus abuse: Registering multiple accounts to claim welcome bonuses, using VPNs or proxy services to bypass geographic restrictions, or any other method of fraudulently obtaining promotional funds.
• Collusion: Cooperating with other players to gain an unfair advantage in any game, particularly in live poker, live casino or sports betting syndicate arrangements designed to manipulate outcomes.
• Money laundering: Using the 111 Games platform to deposit, cycle and withdraw funds for the purpose of laundering money or disguising the origin of funds. We are obligated to report suspicious financial activity.
• Automated play: Using bots, scripts, automated clicking tools or any software designed to play games or place bets without direct human input.
• Chargebacks: Initiating unjustified chargebacks or payment disputes with your bank or mobile wallet provider in relation to legitimate 111 Games transactions.
• Impersonation: Registering or operating an account in another person's name, or using another person's payment method without their consent.
• Exploitation of errors: Taking advantage of obvious pricing errors, system glitches or miscalculated odds. Any winnings generated from a demonstrable error will be voided.

8 Responsible Gaming

111 Games is committed to providing a safe and enjoyable gaming environment. We take the wellbeing of our players seriously and encourage everyone to game responsibly. Gaming is a form of entertainment — not a method of generating income or recovering financial losses.

We provide the following Responsible Gaming tools, accessible directly from your account settings:

• Deposit Limits: Set a daily, weekly or monthly cap on how much you can deposit into your account. Once set, a limit increase will only take effect after a cooling-off period.
• Session Time Reminders: Set alerts to notify you when you have been playing for a defined amount of time.
• Self-Exclusion: If you feel you need a break from gaming, you can self-exclude your account for a set period — from a few days up to a permanent exclusion. During self-exclusion, your account cannot be reactivated and no marketing communications will be sent.
• Reality Checks: Optional pop-up notifications that display your session duration and net win or loss during a gaming session.

If you are concerned about your own gaming habits or those of someone you know, we encourage you to use these tools proactively. The Responsible Gaming page contains further guidance on managing play sensibly and recognising early warning signs of problematic behaviour.

111 Games is an adult platform. Players must be 18 or older. We do not endorse gaming as a financial solution and do not make guarantees of winnings to any player.

9 Account Suspension and Closure

111 Games reserves the right to suspend, restrict or permanently close any player account under the following circumstances:

• Violation of any clause within these Terms and Conditions.
• Provision of false, misleading or unverifiable information during registration or verification.
• Suspected fraud, money laundering, bonus abuse or any other prohibited activity as described in Section 7.
• Failure to complete requested identity verification within a reasonable timeframe.
• A player's own request to close their account or initiate self-exclusion.
• Inactivity — accounts that have had no login or financial activity for an extended period may be flagged as dormant. Dormant account policies, including any applicable administration fees, will be communicated separately.

Where an account is closed due to a terms violation, any bonus balance will be forfeited. Real money balances will be returned to the player via the original deposit method following investigation, unless the balance itself is under review as part of a fraud or money laundering investigation.

If you wish to close your own account voluntarily, please contact our support team. Account closure requests are processed within a reasonable timeframe.

10 Limitation of Liability

111 Games provides its platform on an "as available" basis. While we make every effort to ensure continuous, error-free service, we cannot guarantee uninterrupted access at all times. The following limitations apply:

• 111 Games is not liable for losses resulting from technical faults, internet connectivity issues on the player's side, or third-party payment processing delays beyond our direct control.
• We are not responsible for losses incurred as a result of a player's failure to read or understand game rules, bonus terms or wagering requirements.
• Our liability in relation to any individual claim is limited to the value of the funds held in your account at the time of the issue in question.
• 111 Games does not accept liability for any indirect, consequential or incidental losses arising from your use of the platform.

Nothing in these terms limits our liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be lawfully excluded.

11 Privacy and Data

111 Games collects and processes personal data in accordance with our Privacy Policy, which is available at /privacy-policy. By registering with 111 Games, you consent to the collection and use of your personal information as described in that policy.

Key points regarding your data:

• Your personal information is used to operate your account, process transactions, verify your identity and communicate with you about your account and relevant promotions.
• We do not sell your personal data to third parties for marketing purposes.
• Financial transaction data is retained as required for security, fraud prevention and record-keeping purposes.
• You have the right to request access to the personal data we hold about you by contacting our support team.

12 Changes to Terms

111 Games reserves the right to update, modify or replace these Terms and Conditions at any time. When material changes are made, we will notify registered players through the contact details held on their account — typically via an in-platform notification or message.

The date of the most recent revision is displayed at the top of this page. We encourage all players to review these terms periodically. Continued use of the 111 Games platform following any revision constitutes full acceptance of the updated terms.

If you have questions about any aspect of these Terms and Conditions, our support team is available 24 hours a day, 7 days a week, to provide clarification.